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EvaCode

Delivery

Carefully shipped from South Korea. See our returns and cancellation terms below.

Careful delivery from Korea

Cosmetics need special care during transport. We favour air freight to reduce transit time and deliver your order with care.

International delivery with EMS and EMS Premium

We work with Korea Post to send orders worldwide through EMS and EMS Premium.

More routes, more choice

For selected countries, we also arrange delivery with private carriers. These routes take into account our products and our customers’ preferences, and are often more affordable than postal delivery.

Our policy

Returns and cancellation

The key points at a glance. Your consultant can explain the full terms if needed.

  • 24 hours

    Cancelling an order

    You can cancel an order and receive a refund only within 24 hours of purchase.

  • Quality

    No change-of-mind returns

    Perfume and cosmetic products of satisfactory quality cannot be exchanged or returned.

  • Defects

    Manufacturing defects

    After dispatch, returns are accepted only for manufacturing defects, such as a broken dropper or a chipped ampoule.

Cargo services

Inspect the parcel on receipt and complete an inspection report in the presence of the courier or at the collection point.

EMS

The value of the Goods is declared in the order. If a parcel is lost, EMS reimburses only that declared value. EMS delivery charges are not refunded on return.

Important

  • Products must be returned in the same condition in which they were received.
  • Return delivery is paid for by the Buyer, except for damage in transit supported by an inspection report.
  • Refunds are processed after the products reach the EvaCode warehouse in satisfactory condition.
  • Products whose packaging has been opened or which have been tested are not refunded.
  • If a product cannot be sent back to the warehouse, any refund is at the store’s discretion.
  • EvaCode is not responsible for products returned by mistake.

Questions about returns or cancellation? Contact your consultant.

Packaging

A wide selection, carefully delivered

Choose from a wide selection and order in any quantity. We work with trusted logistics partners for worldwide delivery, take responsibility for shipment safety and pack products carefully to protect them in transit.

Payment

Convenient payment options

Instalment plans and credit are available for 🇷🇺 🇰🇿 🇰🇷

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EvaCode

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We’ll help you choose skincare and calculate delivery to your country.