E-Commerce Terms of Use and Conditions of Sale

Article 1. Purpose

These terms govern the use of the online store, orders, payments, delivery, withdrawal from purchases, and the rights and obligations of the parties in relation to products sold by EVA CODE, a business operating in the Republic of Korea (the “Company”), through https://evacode.co.kr (the “Website”). Mandatory consumer-protection laws prevail over these terms.

Article 2. Seller and definitions

• Seller: EVA CODE (name publicly displayed on the Website), business registration number 209-28-95980, representative KIM VALENTINA.
• Address: 경기도 안산시 단원구 별망로 555, 4층 420호.
• Contact: +82 10-7652-8595 · orders@evacode.co.kr.
• User: any person who visits or uses the Website.
• Buyer: a person who applies to purchase products on the Website.
• Products: cosmetics and other goods offered for sale on the Website.
• Order: a purchase application submitted by a buyer specifying the products, quantity, delivery address, payment method and related choices.

Governing law for domestic sales in the Republic of Korea

Distance sales to consumers with delivery within the Republic of Korea are governed, as applicable, by the Korean Civil Act (including Article 563), the Act on Consumer Protection in Electronic Commerce (including Articles 13–15, 17 and 18), the Act on the Regulation of Terms and Conditions (including Article 6), and related regulations. International transactions also remain subject to applicable private-international-law rules and mandatory consumer protections. The Website's display language does not by itself determine governing law.

Article 3. Publication and changes to the terms

The Company makes these terms and business information readily accessible on the Website. When terms are changed, the Company announces the reasons, effective date and key changes, and does not apply adverse changes retroactively to contracts already concluded. Where separate consent is legally required for a change, it is obtained through a lawful procedure.

Article 4. Product information and prices

The Company provides product names, key features, net content, prices, shipping charges, withdrawal restrictions and other required details on product pages and at checkout. The payment currency is the currency shown at checkout. Foreign payment and currency-conversion fees and destination-country customs duties are governed by the applicable transaction terms and laws. Once a contract is formed and paid, the Company does not arbitrarily change its price without the buyer's agreement.

Information provided before purchase. EVA CODE displays the product prices, discounts, delivery charges, currency and final amount, estimated delivery period, and applicable cancellation and return terms before order confirmation. The total displayed on product pages, in the cart and in the payment request is consistent with the amount payable by the customer.

Article 5. Orders and formation of contract

The buyer selects products, reviews purchase and delivery information and submits an order. As a general rule, the contract is formed when the Company accepts the application and its acceptance or order confirmation reaches the buyer, subject to the actual order and payment process and applicable legal requirements. Buyers are given an opportunity to review and correct their submitted details.

If an order cannot be fulfilled for a legitimate reason, such as unavailable stock or failed payment authorization, the Company promptly explains the reason and refunds any prepayment, or takes the necessary steps, within the statutory period.

Article 6. Payments

Available payment methods include PayPal, Visa, Mastercard, Kaspi, Mir (МИР) and bank transfer. Actual availability and processing currency may vary by country, card issuer and payment provider. The buyer pays using a method selected at checkout. See Payment Information for details.

Article 7. Delivery

EVA CODE may ship internationally from the Republic of Korea using Korea Post EMS, EMS Premium and private couriers available for particular products or destinations. Available countries, methods, costs and estimated schedules vary with the goods, destination, weight and shipping conditions and are shown before order confirmation. The Company provides shipment-tracking information where reasonably available.

If the recipient's address is incorrect or customs documentation is missing, the Company may request the necessary information. Additional charges are handled under the contract and mandatory legal provisions. Statutory responsibility for loss or damage in transit is not automatically transferred to the buyer in all circumstances.

Domestic delivery deadline in South Korea: For Orders delivered within the Republic of Korea, delivery will be completed within a maximum of six weeks (42 calendar days) from confirmation of payment for prepaid Orders, or from confirmation of the Order if advance payment is not required. Any shorter delivery period agreed at checkout applies instead. EVA CODE fulfils its statutory obligations to take timely supply steps, provide delivery updates and respect cancellation and refund rights if the agreed deadline cannot be met. International shipping periods are disclosed and agreed separately and are not subject to the six-week domestic limit.

Domestic delivery information. EVA CODE displays the expected delivery period on product pages and before order confirmation. Any shorter period agreed with the buyer takes precedence over the maximum 42-day period. If the Company cannot supply the goods on time, it notifies the buyer and follows the supply, cancellation and refund duties established by Article 15 of the Korean Electronic Commerce Act.

Article 8. Withdrawal, exchanges, returns and refunds

For ordinary distance sales governed by Korean e-commerce law, the statutory withdrawal period is generally 7 days from the starting point prescribed by law, subject only to applicable statutory exceptions. Products differing from their description, advertising or contract are subject to a separate period under Article 17(3). The Company complies with statutory refund deadlines and allocation of return costs for valid return requests. Detailed procedures are set out in the Cancellation, Returns and Refund Policy.

Article 9. Obligations of the buyer and the Company

Buyers provide accurate delivery and contact information and use legitimate payment processes. The Company supplies goods as agreed, provides mandatory notices, handles inquiries, issues lawful refunds and implements reasonable safeguards for personal information. Where fraud or unauthorized payment is suspected, the Company may investigate within legal limits, but does not demand unjustified waivers of rights or impose permanent transaction restrictions without a reasonable basis.

Order verification and protection of EVA CODE's lawful interests. Where objectively necessary for order fulfillment or investigation of a suspicious transaction, the Company may, within applicable law, request clarification of delivery addresses, contact details, recipient authorization or payment confirmation. Where there are documented indications of an unauthorized payment, falsified payment evidence or repeated use of one receipt for multiple orders, EVA CODE may conduct a proportionate review and temporarily suspend processing of the relevant order to the extent permitted by law. An order that cannot lawfully be fulfilled is cancelled with the required refund; unsupported restrictions are lifted after review. The Company retains necessary records of payment, packing, dispatch and delivery for dispute resolution and the defense of lawful claims.

The buyer is responsible for the accuracy of information supplied during checkout and for documented losses caused by the buyer's unlawful conduct only where and to the extent permitted by law. Address changes, failure of the named recipient to accept delivery and reshipment may result in reasonable additional costs where allowed by law and the agreed terms. Mandatory consumer rights remain unaffected.

Article 10. Personal information and advertising

Personal information processing is governed by the Privacy Policy. Ordering or agreeing to these terms does not automatically constitute consent to promotional email, SMS, disclosures to independent advertising partners or optional tracking. Processing requiring separate consent is presented by purpose. Essential order, delivery, payment and refund notifications are kept distinct from advertising. See the Optional Consent Notice.

Article 11. Intellectual property and use of the service

Rights in content published on the Website belong to their lawful owners. Users may not reproduce or distribute it beyond the limits of applicable law and the owner's authorization. The Company carries out maintenance and security work within the bounds permitted by law.

Article 12. Liability, dispute resolution and governing law

The Company does not exclude statutory liability arising from intent or negligence. Natural disasters and other circumstances beyond its control are assessed under applicable law and the facts of each case. Disputes should initially be raised with customer support (orders@evacode.co.kr); where necessary, customers may use competent consumer authorities, courts or other lawful procedures. Korean law may apply to transactions with a Korean seller, but these terms do not override mandatory consumer protections of an overseas buyer's place of residence or lawful rights under private international law.

Article 13. Effective date

These terms take effect when the operator determines the effective date and publishes them on the Website. Revised terms are not automatically applied retroactively to all earlier orders.